Thames Water – Still Waiting for My Bill
I haven’t received my new bill for the upcoming year yet. The customer service team keeps assuring me that it’s on the way, but I still haven’t seen it. My direct debit is due in a few days as well.
Is anyone else in the same boat?
It’s frustrating when bills don’t arrive on time, especially with a direct debit due soon! You’re not alone—there have been quite a few reports about Thames Water delays in sending out bills. It might be worth checking your online account or app to see if it’s available there. If you don’t see anything, perhaps reach out to customer service again and ask if there’s a way to get a copy sent via email. Hopefully, they can sort it out for you quickly!